Shipping policy

Products purchased from www.gymstar.store can be delivered via:

• Omniva or DPD parcel lockers to Baltic countries;
• DPD courier service.

Orders are usually delivered within 7 days.

While we strive to deliver all orders within the estimated delivery time, we cannot always guarantee this timeframe. In exceptional cases, including when an item is temporarily out of stock, due to delays caused by delivery service providers, carrier logistics issues, or during holiday periods, delivery may take longer than expected.

If a delay occurs, the seller will promptly inform the customer and provide an updated estimated delivery date.

Delivery fees:

• For orders of €150.00 or more – delivery is free of charge for European countries.

• For orders of less than €150.00 – delivery costs €8.90, with a few exceptions

• Please note: Delivery to the islands of Estonia, Denmark, France, and Germany costs €15.90. Delivery to the islands of Italy, Spain, and Portugal costs €35.90.

If you entered incorrect delivery details or if they have changed, please inform us as soon as possible by email at info@gymstar.lt.

Damaged parcels:
If a parcel is damaged, you have the right to refuse it. The parcel’s condition must be checked before the courier leaves. If you accept the parcel, it is considered to have been delivered in good condition.

Undeliverable parcels:
If delivery is impossible due to reasons not attributable to the Seller (for example, the Buyer provided an incorrect address, did not collect the parcel at the agreed time with the courier, or failed to pick it up from the parcel terminal within the specified period), the parcel will not be resent, except when the Buyer requests redelivery, which may be subject to an additional fee. If the Buyer does not request redelivery, the Seller has the right to cancel the Agreement and refund the amount paid for the products, deducting bank charges applicable to the Seller for processing payments and the delivery costs.